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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 14, 2024

5  out of  5 rating by A A
"Ana Lounds es mi agente favorita, me a ayudado y guiado para mis pólizas siempre, gracias Ana y además habla español!"
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Onaidi Gamez Brocard

April 11, 2024

1  out of  5 rating by Onaidi Gamez Brocard
"Policy number 03-KY-8521-2 Less than a month ago I called because I wanted to know about my home insurance coverage also asked if my home insurance would cover the roof and what were the cost associated whit he account. Story short the lady asked me if I knew that if I use the policy my insurance could increase , also she mention that my deductible was 3k. I said you know what I don’t want my insurance to increase, is fine I will pay everything out of pocket. I ended up remodeling the entire home inside and outside including the roof. Appliances and floor. Maybe 18 days after I spoked whit them I revived a letter saying my policy will increase almost $200. Can you believe this?. That is why I am giving you 1 start. You guys don’t deserve my money. I will find for sure another insurance company. Thank you for opening my eyes."
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Cela Williams

April 10, 2024

5  out of  5 rating by Cela Williams
"Thanks Jennifer for your patience 🙏 and help with my policy 🙏."
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Vahid Ghodsi

April 7, 2024

5  out of  5 rating by Vahid Ghodsi
"Friendly and patient staff explaing their policies to meet the need of the client!"
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Frank Deeble

March 30, 2024

5  out of  5 rating by Frank Deeble
"Excellent service.. Thank you Ana and State Farm."
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Scott Gore

March 28, 2024

5  out of  5 rating by Scott Gore
"I've had lots of insurance over the years from lots of companies, but this is by far the best insurance and best customer service I've ever had!"
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Jane Johnson

March 26, 2024

5  out of  5 rating by Jane Johnson
"Theresa Stoll helped us with getting quotes for our home, auto, and umbrella policies. She is always prompt and professional, helping us navigate all of the options and costs. I highly recommend using their services. You will not be disappointed!"
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Kay Lowe

March 23, 2024

5  out of  5 rating by Kay Lowe
"This State Farm office is without hesitation, the best! Every time I’ve called, my issue is addressed immediately. I can’t say enough for all of them!"
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Eduardo Santoyo

March 22, 2024

5  out of  5 rating by Eduardo Santoyo
"Ana, you are the best 👌 👍"
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I Krok

March 22, 2024

5  out of  5 rating by I Krok
"Kierra’s expertise and personalized approach made the process smooth and hassle-free. I highly recommend Kierra to anyone in search of reliable and trustworthy insurance service agent."
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Navarro Harrigan

March 22, 2024

5  out of  5 rating by Navarro Harrigan
"Excellent!!! Excellent!! All my vehicles and my house are insured with them... I highly recommend them in terms of attention, service and prices..."
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Yasneidy Castro

March 21, 2024

5  out of  5 rating by Yasneidy Castro
"Estoy muy contenta con la Sra Ana, su atención ha sido muy buena, excelente.muchas gracias"
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Avera Givens

March 21, 2024

5  out of  5 rating by Avera Givens
"Shayla is the best! Honestly, Bill and his entire State Farm staff are amazing! The team is very knowledgeable and professional. But also friendly, honest, and trustworthy. I give Bill's State Farm agency my highest recommendation to anyone in need of insurance!"
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Tichina Mayberry

March 21, 2024

5  out of  5 rating by Tichina Mayberry
"Shayla Givens is an amazing agent, very kind and helpful. Would definitely recommend her if any assistance is need."
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Pedro Salas

March 20, 2024

5  out of  5 rating by Pedro Salas
"Excelente trabajo El personal muy amable Gracias Ana Lounds por su Ayuda. Yo les Recomiendo State farm"
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Murray Cunningham

March 20, 2024

5  out of  5 rating by Murray Cunningham
"Tabitha was absolutely excellent. Bill you are very fortunate to have such keen, helpful, intelligent young lady working for you. She deserves a big raise."
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Joaquín Espino

March 20, 2024

5  out of  5 rating by Joaquín Espino
"Ana Lounds, le agradezco mucho todo el apoyo que me ha brindado con el seguro state farm, de verdad que es una gran colaboradora."
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David S

March 20, 2024

5  out of  5 rating by David S
"This agency is AWESOME! They have enough staff that someone is always available to help! Highly recommend!"
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Kassidee Thompson

March 20, 2024

5  out of  5 rating by Kassidee Thompson
"When you’re looking for someone honest and who will go above and beyond for you, this is the office you go to. Specifically Jennifer! She looks out for me and moves things around so I’m getting the absolute best deal I can, and always goes to bat for me. She is 100000 stars! My policies will be wherever she is!"
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Erika Thompson

March 20, 2024

5  out of  5 rating by Erika Thompson
"Jennifer always makes sure all my insurance needs are taken care of. She’s always so helpful and kind! Can’t recommend her or their office enough!!"
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Erik Pugmire

March 20, 2024

5  out of  5 rating by Erik Pugmire
"Kierra and Kaileigha have been amazing to me. Whenever I need anything, I reach out and am immediately helped."
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Tori Johnson

March 20, 2024

5  out of  5 rating by Tori Johnson
"Tabitha Morris helped me with my home insurance policy and I had the best experience. She was very professional and very personable! She talked me through all of my options and helped me get the best policy possible. Will definitely go back for all of my insurance needs!"
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mary lee

March 19, 2024

5  out of  5 rating by mary lee
"Any time I call in with a concern or question Kierra is so quick to get me the answers I need. She’s very informative, professional and kind. I will always want her to handle my insurance needs."
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Matt Bueno

March 15, 2024

5  out of  5 rating by Matt Bueno
"Kaileigha was very kind and made the process very easy to get what I needed before moving. Would definitely recommend."
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Kevin Parkinson

March 1, 2024

5  out of  5 rating by Kevin Parkinson
"Tabitha helped me with replacing my vehicle. It was seamless and efficient! Definitely recommend!"